Shipping policy

[PENDING LEGAL REVIEW]

Shipping Policy

Last updated: 30/09/2026

Where we deliver

We currently deliver to addresses in the United Kingdom. [CONFIRM delivery areas, including Northern Ireland, Channel Islands and Scottish Highlands & Islands].

Processing time

Orders are usually processed within [X] working days of payment confirmation, excluding weekends and bank holidays.

Delivery times and costs

Estimated delivery time is [X–Y] working days after dispatch. Delivery options and costs are shown at checkout before you pay. [CONFIRM free delivery threshold, if any].

Tracking

Once your order has been dispatched, you will receive an email with tracking information.

Delays and lost parcels

Delivery times are estimates. If your order has not arrived within 30 days of purchase, please contact us at [EMAIL] and we will help you. Goods remain at our risk until they are delivered to you.

Customs

[CONFIRM whether any items are shipped from outside the UK and whether duties/import VAT are included in the price].