Terms of service

[PENDING LEGAL REVIEW]

Terms of Service

Last updated: 30/09/2026

1. About us

This website is operated by [BUSINESS NAME], [ADDRESS] ("we", "us"). You can contact us at [EMAIL].

2. Using our store

By accessing this website or placing an order you agree to these Terms. You must be at least 18 years old, or have the consent of a parent or guardian, to place an order.

3. Products and prices

Our products are cosmetic products. Descriptions refer to appearance and feel and are not medical claims. Prices are shown in pounds sterling (GBP) and include VAT where applicable. Delivery charges are shown at checkout. We try to make sure all prices and descriptions are accurate; if we find an error we will contact you before your order is dispatched.

4. Orders and contract

Your order is an offer to buy. A contract is formed when we confirm dispatch of your order by email. We may decline an order, for example if an item is out of stock or there is an obvious pricing error, in which case we will refund any payment in full.

5. Payment

Payments are processed securely by third-party payment providers. We do not store full card details.

6. Delivery

Please see our Shipping Policy for delivery areas and timescales.

7. Cancellations and returns

You have a legal right to cancel within 14 days of receiving your goods. Please see our Refund Policy for details. Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.

8. Intellectual property

All content on this website, including text, images and logos, belongs to us or our licensors and may not be used without permission.

9. Liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms. We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud.

10. Changes

We may update these Terms from time to time. The version in force when you place your order applies to that order.

11. Governing law

These Terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.